FREEDOM WITHIN A FRAMEWORK
We have created a sophisticated framework for our Operations Team. Every member of DiTronics is empowered
to make decisions in order to better serve our customers. We have strict procedures, but all lines of support are
empowered to make the right decision on the spot if it improves our customers experience. By offering our team
members this type of freedom we are fostering better relationships with our clients everyday.

SYSTEMS MONITORING AND LIVE CALL CENTER
Maintaining a high level of monitoring requires watching all components both at the location and the financial
networks which handle transactions. We apply the same monitoring practices to our customers and our vendor.
Not only are we monitoring your ATM, Cash Advance, or Check Cashing systems, we are monitoring our financial
partners to ensure they are meeting the service levels we expect.

CERTIFIED SUPPORT TECHNICIANS
Around the clock support when you need it with a 24x7x365 call center. Customer issues can be routed to on call
techs to handle your support calls quickly. Through strong partnerships we can provide onsite support services to
virtually anywhere in the domestic United States and the Caribbean. Let us show you the "DiTronics Service
Difference" and how better uptime equals more revenue for you.